Frequently Asked Questions
Find quick answers to common questions about Grocery Savvy.
Grocery Savvy is a smart grocery shopping app that helps you create lists, plan meals, discover recipes, scan barcodes, and get personalized recommendations from our AI assistant, SavvyAI.
Grocery Savvy includes a 7-day free trial for eligible new subscribers. After that, you are billed through your app store based on the plan you choose: $5.99 per month or $49.99 per year.
Grocery Savvy is available on iOS and Android. Download it from the App Store or Google Play to get started.
Open List from the bottom navigation to access your grocery list, then tap Add Item to start building it. You can also search foods, open a food item, and tap Add to List from there.
Not yet. Shared grocery lists are a feature we plan to add in a future release.
SavvyAI helps power grocery tips, storage tips, product descriptions, and processing-level classifications inside Grocery Savvy. More features are planned over time.
Tap the barcode icon in the search bar, point your camera at a product's barcode, and Grocery Savvy instantly identifies it. You can then add it to your list or view product details.
Yes. Go to Profile Settings > Dietary Preferences and select your dietary needs such as vegan, gluten-free, or keto. Grocery Savvy highlights items that do not match your preferences so you can make decisions more quickly.
Tap 'Forgot Password' on the sign-in screen. You'll receive an email with a link to create a new password. The link is valid for a limited time for security purposes.
Yes. We use industry-standard encryption and never sell your personal data to third parties. You can review our full privacy practices in Privacy & Security settings or on our Privacy Policy page.
Subscriptions are canceled through your device's app store, not directly inside Grocery Savvy. Use Manage Subscription in the app to open the App Store or Google Play subscription screen, then cancel there. You'll keep access until the end of your current billing period.
Try force-closing the app and reopening it. If the problem persists, restart your device and make sure you're running the latest app version. Check our Troubleshooting guide for more detailed steps.
Email us at [email protected] or use the in-app support form at Settings > Help > Contact Support. We aim to respond within 24-48 hours on business days.
Need More Help?
Still have questions?
Reach out to our support team if you still need help with your account, billing, or the app itself.