Contact Support

Overview

If you need help beyond the docs, you can contact Grocery Savvy support directly from the app.

For MVP, the fastest way to reach us is through Help & Support in Settings.

Accessing Help & Support

1. Open the Home screen.
2. Tap the Settings icon in the header (top-right).
3. Tap Help & Support.

Ways to Get Help (MVP)

The Help & Support screen currently includes:

• Email Support — Opens your device email app to contact support
• Send Feedback — Opens your device email app with a feedback subject line
• Help Center — Opens Grocery Savvy help documentation
• Frequently Asked Questions — Quick answers inside the app

Support Email

You can contact support at [email protected].

When possible, include:

• What you were trying to do
• What happened instead (error message, missing data, etc.)
• The screen or feature involved (for example, search, barcode scanner, subscription, privacy)
• Your device type (iPhone or Android)
• App version (if available)
• Screenshots or screen recordings (if helpful)

Before You Contact Support

You may find a faster answer in these guides:

• Common Issues
• Sync Problems
• Payment Issues
• App Crashes
• Subscription & Billing
• Privacy & Security
• FAQ

Privacy Tip

For your security, do not send sensitive information such as passwords, full payment card numbers, or one-time verification codes in support emails.