FAQ

General

What is Grocery Savvy?

Grocery Savvy helps you search foods, scan barcodes, build grocery lists, plan meals, and make more informed grocery decisions. Learn more on the Welcome page.

What devices does Grocery Savvy support?

Grocery Savvy is available on iPhone (iOS) and Android.

Is Grocery Savvy free?

Grocery Savvy offers Grocery Savvy Plus subscriptions with:

• Monthly — $5.99/month
• Annual — $49.99/year

Grocery Savvy does not offer a free plan. Subscription billing is handled through the App Store or Google Play. See Subscription & Billing.

Features

How do I add items to my grocery list?

You can add items in several ways:

• Search for a food and tap Add to List
• Scan a barcode
• Add ingredients from recipes

See Grocery Lists, Food Search, and Barcode Scanning.

Can I scan barcodes?

Yes. Open the barcode scanner and scan a product barcode.

If an item is not found, it may not be in our food database yet. You can use manual barcode entry and report the issue through Settings → Help & Support. See Common Issues.

Where does nutrition data come from?

Grocery Savvy uses nutrition data from trusted sources, including USDA FoodData Central and data providers used in the app. Nutrition values may sometimes differ from a package label depending on serving size, preparation method, or product variation.

Why does Grocery Savvy use 100g instead of serving size for tags?

Grocery Savvy uses a per-100g basis for many dietary tag calculations so foods can be compared on a consistent baseline across different products and package serving sizes.

Package labels in the U.S. are commonly shown per serving, so values may look different until both are compared on the same basis. See 100g vs Serving Size.

What is SavvyAI?

SavvyAI helps enrich food information in Grocery Savvy, such as descriptions and helpful grocery or storage tips, to support better grocery decisions. See SavvyAI.

Account & Privacy

How do I access my profile?

From the Home screen, tap the Settings icon in the header, then tap Profile. For MVP, profile includes limited options such as display name editing and favorites access. See Profile Settings.

How do I delete my account?

Go to Settings → Privacy and use Delete All My Data. The app will ask you to confirm the action and re-enter your password before deletion. See Privacy & Security and the Account Deletion page.

How do I export my data?

Go to Settings → Privacy and tap Download My Data. Grocery Savvy exports a JSON file and opens your device share options so you can save or send it. See Data Export.

Is my billing handled in the app?

No. Subscription billing is managed by the Apple App Store or Google Play. You can manage your subscription from Settings → Manage Subscription or through your platform settings. See Subscription & Billing.

Troubleshooting

The app is crashing. What should I do?

Start by force closing the app, restarting your device, and updating to the latest version. See App Crashes for steps.

Changes are not syncing right away.

Check your internet connection, reopen the app, and confirm you're signed in to the correct account. See Sync Problems.

Search is not working or no foods are found.

Try a different search term, make sure you're online, and update the app if needed. If an item is missing, try barcode scanning or manual entry. See Common Issues.

How do I contact support?

Open Settings → Help & Support and choose Email Support or Send Feedback (opens your device email app), or email [email protected]. See Contact Support.